YANA offer several shipping options which can be found on the shipping page upon checkout. We aim to deliver all mainland UK orders within 3-5 working days, but sometimes during busy periods deliveries may take longer. We are unable to deliver on UK bank holidays, any orders received on a bank holiday should add an extra day to dispatch. Orders already dispatched cannot be cancelled or the delivery address changed.

If you are experiencing any issues with your order, our website, or are concerned about your delivery, please contact us via email at management@yanaactive.co.uk.  Please quote your order reference number, name, billing address and phone number. A YANA team member will be in touch within 48 hours to help.